How Do Quality Processes Improve Teamwork
Healthcare Team Training and IDEAS Partner to Launch StoryCare™
/PRNewswire/ -- Atlanta, GA-based Healthcare Team Training (HTT) and IDEAS, The Innovation Studio based in Orlando, FL, have partnered to launch StoryCare™, the first enterprise-wide, staff-deployed teamwork simulation program using the power of story to measurably improve patient safety and satisfaction.Developed through extensive research at the point of care, StoryCare addresses three key improvement areas: quality, patient safety, and delivering an outstanding patient experience. Reducing errors and satisfying patients have been shown to be highly correlated. The key is to rapidly deploy solutions to these challenging problems, and to engage teams as innovation engines.
"Making change from the top-down alone has been shown to be mostly ineffective when it comes to transforming healthcare," commented Stephen Powell, President and CEO of HTT. "StoryCare puts the power of problem solving and developing unit-level solutions in the hands of front-line staff as they react to and reflect on a new story each month that addresses pertinent issues facing their unit."
Delivered via the Web, the StoryCare system includes an extensive library of outcome-focused stories that enable leaders to connect the dots when improvement feels overwhelming, disjointed, uncoordinated or episodic. This fact was echoed at one of the early system pilots at DeKalb Medical Center. "StoryCare enables the multidisciplinary teams to communicate amongst each other as never before," commented Lorry Lewis, MS, CCC-SLP, Manager of Clinical Services at DeKalb. "Since StoryCare has been implemented, new processes have been established which help the units avoid running into each other, creating smoother processes and enhancing teamwork and communication."
Designed to integrate with Patient Experience (HCAHPS), Partnership for Patients, and Core Measures criteria, as well as TeamSTEPPS® (Strategies and Tools to Enhance Performance and Patient Safety) and other professional behaviors, StoryCare maximizes ownership -- a key success factor with any effort to drive enterprise-wide transformation.
How Do Quality Processes Improve Teamwork - News
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"Since StoryCare has been implemented, new processes have been established which help the units avoid running into each other, creating smoother processes and enhancing teamwork and communication." Designed to integrate with Patient Experience (HCAHPS)
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